I get script error when running VR Milling Tutorials

[Denford Admin]

When running the tutorials which guide you through setting up the machine and cutting a test piece, I get script error and there are blank images with a red cross in them

[Denford Admin]

A script error, or the ShowMe button being missing is an indication that Macromedia Flash is not installed on the system and/or javascript is disabled under Internet settings.

The tutorials are Compiled HTML files (*.CHM) which basically means its like a web page and uses Internet Explorer to view the content. They require javascript and Flash to be installed in order to work correctly

Download and install macromedia flash from here:
https://www.macromedia.com/software/flashplayer/

An oldish version is also on the VR Milling CD-ROM under d:\Flash Player

Also look at your Internet explorer settings to enable Javascript (Tools -> Internet Options -> Advanced)

[dmartin]

Hi Graham,

I've done all of the above & still get the error when clicking on the "do it now" button.

"object does not support this property or method"

Dee

[Denford Admin]

What OS and IE version are you running ?

Something like windows 98 and Internet Explorer 5 or less may cause problems like this.

[dmartin]

We are running Winxp sp2 with IE6. It is on a RM CC3 network, but that should not be an issue, as i am currently testing with systemadmin account.

[Denford Admin]

It must be a class registration issue -
can you check this registry key exists and has the same values:

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-shockwave-flash]

"Extension"=".swf"
"CLSID"="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

The above class ID number should appear in a number of places in the registry, if flash is installed.


BTW - are you accessing the tutorials from the Help menu inside VRMilling ?

[Denford Admin]

Just found this technical note on the Adobe website:

https://www.adobe.com/cfusion/knowledgeb ... d=tn_19091

Looks like you could try to installing Flash Player 9.0.16.0 to overcome the problem

[dmartin]

I removed flash player & installed V9 as above, no change.
In answer to your question yes we are running tutorial from VR milling, Help.

[Denford Admin]

I don't really know what else to suggest

Can you attach some screenshots, and show the full error message you are getting.
It all points to flash (*.swf) files not being allowed to run on your browser.

Try this shockwave and flash test page:
https://www.adobe.com/shockwave/welcome/

[Martin]

I have the same error.

[Steve]

Go to the C:\Program Files\Denford\VRMilling5\Tutorials folder and see what is opening the file by default.

See attached screenshot

Can you open the ttorials by double clicking here?

[Martin]

Sorted,
I installed service pack 3 after to speaking to Admin.

Thanks