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Door Open Error

Posted: Tue 17 Jun , 2014 14:46 pm
by avcottle
Hope someone can help.

Our laser has been out of action until I replacement the lens in it. It now comes up with a 'Door Open' message on the software but I've closed the door and the message wont go away, and therefor the machine wont work.

any ideas?

many thanks
Adrian

Re: Door Open Error

Posted: Tue 17 Jun , 2014 14:49 pm
by Martin
Do the axis power up?

Is there power to the machine?

Re: Door Open Error

Posted: Tue 17 Jun , 2014 15:02 pm
by avcottle
what do you mean by the Axis power up?

Yes there is power to the machine.

many thanks
Adrian

Re: Door Open Error

Posted: Wed 18 Jun , 2014 8:22 am
by Steve
when you connect to the machine can you hear the fans running and do the axes home?

The lights on the keypad are powered by the USB from the PC so if the laser supply is unplugged then you may still think it has power.

What sort of laser is it? There are magnetic sensors at the front of the lift up guard and also on the front acess door on the bigger lasers

Re: Door Open Error

Posted: Wed 18 Jun , 2014 8:48 am
by avcottle
Thank you again for the quick reply.

I will have a look this morning, it could well have been unplugged as its not been used for a while. The LED lights had come on so I has assumed it had power.

thanks again for the help
Adrian

Re: Door Open Error

Posted: Wed 18 Jun , 2014 14:23 pm
by avcottle
Feeling stupid! All sorted now and worked once I plugged in it! the lights being on threw me a little!

Thanks for all the help!

Re: Door Open Error

Posted: Wed 18 Jun , 2014 14:42 pm
by Steve
Thanks for the update. Its not uncommon to think that and can cause problems if you try to jog the laser from the keypad the actual position of the table can be lost until it homes again.