So, I have a shape I drew in LaserCAM 2D, made of straight lines and circles. I exploded the circles during drawing, to delete part of them. I sent the file to our Universal cutter (3.5). In the original file, the shape is drawn in red to cut. In print preview, the shape is red to cut. In the actual...

It's XP Enterprise, I think (typing from home now). I have *no* admin rights on the computer being used, because we're a school, and only the IT chappie is allowed to install anything. He installed the software for me, before I connected it to the cutter, and says that the lack of pop-ups is nothing...

I am trying to set up our new VLS, first time setting one up. Working through the step-by-step instructions in the manual, I have got as far as plugging the USB cable into the computer, and ground to a halt. Plugging in the cable is supposed to trigger a “new hardware” pop-up. This is not happening....